In August, I bought a voucher on one of the deals site for Aquatic Shiro Facial + Revitalizing Eye Therapy + Migoto Paraffin Hand Massage + FREE RM100 Voucher & Batman Eye Mask (Worth RM308) @ Kunzense Bodyline Kajang. I was expecting some pushy sales person at Kunzense too but surprisingly it was completely not like that. I paid only RM22 for this facial but the therapists treated me like a full paying customer, not a cheapo deal user.
The Kajang Branch of Kunzense is inside Metro Kajang, our very old shopping mall, a plus point as I preferred malls than shoplots. The theme colour for Kunzense is Black, so I couldn’t take any pics, everything is dark and black. Imagine, the carpet, the walls, the towels all black. I was given a short form to fill and immediately ushered into the room for treatment. The usual things happened, cleansing, double cleansing, mask, and extra mask. I loved the treatment, it was very relaxing for the skin. Even the extraction part was not very painful. There is a cabinet inside the room for me to keep my bags and clothes. The Hand Massage was after I dress up after the facial, and there is a sink of wax which i dipped my hands inside and my hand became covered in wax. It was warm and very nice. After the wax dried, I was given massage. Overall, I loved the treatment and relaxing atmosphere of this salon. Also, they do sell their facial in individual treatments. In fact, when no one was forcing me to sign up, I ended up buying on treatment to make use of the RM100 voucher. The facial treatments start at RM195 if not mistaken for a basic facial.
Kunzense is more of a slimming place but I am quite happy with their facial treatment as well. I think it is highly recommended for those looking to sign a package to come here as the customer service is fantastic.
Today I tried out Kunzense Hydra Care facial treatment and body slimming program for a RM47 voucher that my friend gave me at Subang Parade outlet. The staff there is trained to upsell you their “Magic Ampoule” half way in your treatment. If you do not take these special formulated ampoule, they tell you that you cannot see any result out of the treatment. Hence, in order to see the magical body slimming effect, you will buy the expensive ampoule at RM160 after 50% discount.
After your treatment is done, they become very pushy to hard sell their facial, body slimming package to you. When you rejected all this, they kept pushing you to buy their Pevonia line of product even when you told her you already have 2-3 brands of beauty products at home. Then they would even told you to just buy the sunscreen and it’s ok to keep 2-3 brands of sunscreen with you.
OMG! It’s so unprofessional customer service you will received from Kunzense!!
How was the facial treatment ?
As written above, I’ve reviewed the whole treatment in the blog
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