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Oops, Maxis did it again!
Maxis’s inconsistencies is getting worse. Here’s my experience with ever since I port in to Maxis from the much better DIGI. 1) First, I hate that Maxis has two customer service. Call 123 for the free customer service for those using postpaid line. For hotlink users, call 123 and get kicked out, we have to call the 1300 number which we get charged on our prepaid line. Unless we use telekom landline. My husband has 2 Maxis postpaid line, and sometimes I use his phone to call Maxis. But once I mention Hotlink, it’s a taboo word for them. Suddenly they will say, oh I can’t help you. Please call…
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Maxis’s inconsistencies
Recently I decided to change to Maxis and become a porter..I mean, a port-in customer. First, I checked the website which seemed to show that I can walk in to any Maxis Centre or MEP (dealer) and just change and get the new sim card. So, I was going to Mines last week, I just stopped by the Maxis MEP there. However, the staff there told me I cannot port-in at any MEP, that I have to go to Maxis Centres at KLCC, Times Square or Cheras. Sad but true. So I thought when am I going to have time to go to Cheras, which is the nearest location for…
