Gmail Feedback

On the 4th of June, I wrote to the Gmail Team and gave them some feedback on my Gmail usage. They sent me an automated reply. I thought it was the actual reply tho, till I received another reply.

Leona wrote:
Hi,

I had been using Gmail for a while now, I must say it’s a great
service. I found almost all the features to be really neat and useful.
however, maybe u could add a feature which we can add people from the
contacts by selecting them from a list, instead of the current where
when we type the person’s name in the TO: field only the email
appears. Coz I have a huge mailing list of friends, but coz I can’t
see the contacts while selecting, I may miss out people’s names. Just
a thought. Apart from that, I had been hearing that we get to invite
people after a while, when will that happen? That’s all thanks….

Sincerely,
Leona Lim

and Gmail replied :

Hello Leona,

Thank you for your message.

Thank you for your suggestion—we are forwarding it to the appropriate
team. We certainly appreciate hearing from Gmail users and encourage you
to continue to let us know how we can improve the Gmail experience.

Because Gmail is in a limited test period, we occasionally issue a small
number of new user invitations to a randomly selected group of Gmail
users. The Gmail team is gathering feedback and suggestions from our
current users, and as we make progress with our service, we issue more
invitations. Thank you for your patience while we work to make Gmail
generally available.

We hope you enjoy Google’s approach to email.

Sincerely,

The Gmail Team

Now, that’s good, coz they actually appreciate user’s comments and suggestions. How about other providers, haven’t tried that yet. Maybe I should :\